Managed Services (NOC/SOC)

Complete, end-to-end monitoring, management and maintenance of your business strategic services and today’s latest technologies

Managing, monitoring, and protecting the IT resources you use daily

At a time when organizations are pushing the boundaries of efficiency and productivity, business leaders and IT teams are constantly challenged with staffing expertise, managing costs, and meeting their consumers expectations. Managed Services can help your business move from a reacting to issues mode, which can represent downtime and impact business profitability, to proactive reducing time to resolution. We provide options for your IT operations through a host of managed services solutions, including service management desk support, incident management, vendor management, alerting and reporting, product and life-cycle management. We work with you in bringing to the table  highly-experienced teams of industry veterans who provide best-of-breed IT management solutions delivered from state-of-the-art, 24x7x365 Network and Security Operations Centers.

Combining the right skill sets with the right technologies

Focus on the business of your business, and IT Staff on initiatives not break-fix

Whether you are utilizing legacy WAN solutions or the latest technologies, such as SD-WAN or the cloud, Managed Services professionals rely on years of empirical experience to ensure your business gets the most from your technology investments. We work with Managed Service providers that offer support levels to fit your need and budget, providing everything from service desk and incident management, to higher levels of support that includes the automation of laborious, time-consuming processes that prevent IT staff to focus on key projects and initiatives.

Managed Solutions & Services

Modern IT departments are transforming. “Keeping the lights on” is giving way to “driving innovation and strategy.” But that doesn’t mean monitoring, securing and optimizing IT infrastructure is any less important—or less of a time and resource drain.

Understaffed or nonexistent IT departments lead to inconsistent IT efficiencies, unmanageable infrastructure maintenance, and wasted time negotiating contracts with multiple service providers. With our consultative approach, we will find the right solution to meet your needs, so you can enjoy the benefits of managed IT services at a fraction of the price it costs to hire more qualified IT personnel. With Pedestal as your trusted advisor, your IT department has the freedom to focus on strategic projects, and also enjoy the benefits of our extensive resources for building, deploying and maintaining IT infrastructure designed specifically for your situation.

Why Look At Managed Services?

  • Proactive Network WAN Management (SD-WAN, Managed Networking)
  • Proactive application management with SaaS
  • Desktop Management (DaaS)
  • Proactive Incident Management
  • Alert & Availability Monitoring
  • Problem Management
  • Patch Management
  • MACDs (Moves, adds, changes)
  • Workforce optimization and management
  • 24/7 comprehensive professional services and technical support

Contact Us Today

We can assist you in understanding and navigating managed services options to meet your IT business support needs. Trust managed services to to reduce expenses while maintaining performance.

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MPLS

When your multi-location business is looking to grow, an MPLS (Multiprotocol Label Switching) network is your solution. Adding MPLS capabilities offers secure, private multi-site communications, keeping your data insulated from general internet traffic. Your growing number of applications – whether that includes core business applications, voice, video or general internet traffic – are routed over private IP networks, ensuring that even your most sensitive data remains secure.

  • Benefits & Attributes:
  • Enable seamless data connectivity among all locations
  • Ensure data security through private, secure connections
  • Prioritize traffic types with up to four classes of service
  • Ensure the performance of your network with service level agreements (SLA)